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**If you own a Primate Pole that came stock with a thumbscrew on the lever, the same maintenance rules apply, the only difference is that you can make your tightness adjustments by hand with the thumbscrew.


>  Primate poles have a slightly tighter interior diameter and are a thicker gauge tube than other poles, which are necessary design specs but cause some tools to be incompatible. If possible, we recommend using tools that do not require an adapter for the best experience on a Primate Pole, however, the Primate adapter is available as a solution for any tools that do not fit.

>  The following tools will require a Primate adapter in order to use, which you can purchase from our shop. The Leaf Master Vac, Aqua Broom, and Oreq products (Animal Brush or Net).

>  In order to use Oreq products with the Primate adapter, you will need to remove the plastic sleeve on the handle of your Oreq tool. Squeeze the V-clip on your Oreq tool to release the outer plastic sleeve and remove it. You will now be able to slide the Primate Adapter onto your tool. This acts as the new ‘protective sleeve’ on your Oreq tool.


> Fully open the lever when extending or collapsing your pole, it should slide freely with a small amount of friction.

>  While using your pole it is not necessary to snap the lever down over the small protruding nub on the lever lock body, simply close it so that the lever rests up against the nub.


>  Never cantilever your pole against the pool coping or solid objects. Although the Primate Pole is strong, it is not designed to be leveraged against a hard surface. Generally speaking, we recommend using the Primate Pole as you would an aluminum pole with the assurance it will wear down much slower than aluminum. Do not try to test the strength of the Primate pole outside of regular pool service work. It is not indestructible, and if used improperly as described it can break.

>  If you use a vacuum such as the RipTide, Hammerhead, or PowerVac do not try and lift your vacuum up and out of the water with your pole fully extended. When finished vacuuming, collapse your pole down as you pull the vacuum back toward you, and pull your vacuum straight up along the wall and out of the pool onto the deck.

>  We recommend cutting a 5 ft length of 2 – 3 inch PVC plumbing to store your pole in the back of your truck. This protects your pole from being crushed by heavy equipment and reduces sun damage.

>  There are two V-clips in the third tube of the Primate 3X, one at the bottom of the third tube and one at the top of the tube (handle grip end). This part of Primate 3X is smaller in diameter than standard poles, and special V clips are required. Packages of these V-clips are available from our shop.

>  To ensure your lever lock is functioning at its best, we recommend taking apart your lock assembly approximately every 90 days in order to clean it and apply fresh lube to the cam and both sides of the nylon washer.


>>The easiest way to get your handle grip off is by using an air compressor: Shoot air up into the side of your handle while you slip it on or off your tube.

> For the Primate 2X & 2X Beta- To remove and replace the handle grip you must: (1) Carefully cut the handle with scissors or sharp razor blade (avoid cutting the pole underneath) in order to remove it from the end of the tube. (2) Heat up the replacement handle under hot water for 2-3 minutes or using a blow dryer. (3) Lubricate the end of the tube as well as the inside of your new handle grip with soapy water in order to slide the new handle onto your tube.


>  The extensions are designed to extend the reach of the pole primarily for vacuuming, and are best used for that purpose. The coupling end and extension body are just as strong as the Primate 3X body, and can be used for extra reach for brushing as well. However, the strength from handle to tool end is very efficient in this pole system and requires much less force by the user for desired results.

>  Snap the extension into your pole first before using with tools. To use your extension with heavy vacuums such as the RipTide, Hammerhead, or PowerVac it is recommend that you connect your pole to your vacuum while on the cart, then lift it with one hand on your vacuum and the other on the tool end of your pole to place into the pool. When finished vacuuming, collapse your pole down as you pull the vacuum back toward you, and pull your vacuum straight up along the wall and out of the pool onto the deck. Disconnect your pole off of the vacuum before placing it back onto your cart.